Free scorecard

Digital Transformation Scorecard

Where does your business really stand on digital? Score it in 10 minutes.

For owners and managers who want technology to earn its keep.

24 questions8 dimensions10 minutes

What you get

Know where to start

Going digital isn't about buying more software. It's about running the business better. Digital capability is no longer optional for SMEs taking part in modern supply chains.

A digital maturity score out of 48
A clear view of your strongest and weakest areas
Your three priority moves, with a simple action plan to fill in

Assessment dimensions

The 8 areas we check

Dimension 1

Leadership Alignment

Is leadership pulling in one digital direction?

Dimension 2

Digital Strategy

Is there a plan, or just a pile of tools?

Dimension 3

Process Maturity

Do your processes run on paper and memory?

Dimension 4

Data Maturity

Can you see how the business is performing?

Dimension 5

Technology Maturity

Is your technology secure and reliable?

Dimension 6

Customer Experience

Is it easy to buy from you?

Dimension 7

Employee Readiness

Is your team ready to work digitally?

Dimension 8

Innovation Capability

Do you test new ideas safely?

How scoring works

Score each question 0, 1 or 2

Not yet (0): it doesn't happen. Partly (1): it happens, but not reliably. Yes (2): it happens consistently. Add your points for a total out of 48, then find your band.

0 – 16 points

Digital Starter

Most of your work still runs on people, paper and memory. That's a big opportunity, not a failure.

First move: Digitise one process and secure your accounts.

17 – 32 points

Digital Builder

You've started. The tools are there but they aren't yet tied to your goals.

First move: Connect your tools to one weekly dashboard.

33 – 48 points

Digital Leader

Technology is already part of how you win and deliver business.

First move: Add automation and AI-assisted workflows.