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Free assessment

AI Readiness Assessment for Small Business

Where does your small business really stand on artificial intelligence? Score it in 10 minutes.

For owners, managers, and team leads who want technology to earn its keep without falling for hype.

18 questions6 dimensions10 minutes

What you get

Know where to start

You don't need a million-Rand tech budget or a team of computer scientists to benefit from AI. Practical AI for small business is about automating repetitive typing, answering customer WhatsApp messages in 30 seconds, and eliminating 10 to 15 hours of admin friction every week.

  • A readiness score out of 36
  • A clear view of your strongest and weakest areas
  • Your AI maturity level and the first move to make

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Assessment dimensions

The 6 areas we check

Dimension 1

Administrative Task Repeatability

Example check: We have identified repetitive admin tasks (typing invoices, manual data entry, scheduling) consuming 5+ hours weekly.

Dimension 2

Customer Communication & Lead Response Speed

Example check: New inquiries received via WhatsApp, email, or web form receive a response within 15 minutes during business hours.

Dimension 3

Data Organization & Cloud Hygiene

Example check: Our business records (customer lists, price sheets, contracts) are stored in structured cloud folders (Google Drive / OneDrive).

Dimension 4

Team Readiness & Digital Mindset

Example check: Our team is comfortable using cloud-based tools (spreadsheets, messaging, online banking) in daily work.

Dimension 5

Practical Use Cases & Pilot Discipline

Example check: We know the single biggest operational bottleneck where automating a task would directly save money or unlock sales.

Dimension 6

Cybersecurity, POPIA & Client Privacy

Example check: We have strict rules forbidding staff from pasting confidential customer records or bank details into public AI tools.

How scoring works

Score each question 0, 1 or 2

Not yet (0): it does not happen. Partly (1): it happens sometimes, but not reliably. Yes (2): it happens consistently. Add your points for a total out of 36, then find your level.

0 – 12 points

AI Explorer

Most work still runs on manual effort, memory, and paper. Organize your cloud files in Google Drive and standardize quoting before adding AI automations.

13 – 24 points

AI Pilot-Ready

Solid foundations! You are in the prime sweet spot for rapid ROI automations: automated WhatsApp lead responders and web form pipelines.

25 – 36 points

AI Scaling Leader

Technology is your competitive advantage. Deploy advanced AI workflows: automated proposal generation and smart inventory alerts.

Ready to grow with practical strategy?

Tell us where you are and we will point you to the right next step.